Your Privacy
We respect the privacy of your personal information, and we strive to maintain the confidentiality of
your personal information given by you. The objective of collecting your personal data is to deliver
products and services, future marketing purposes and to improve our services to you. Only our
authorized employees have access to your personal information. We will not disclose information
about our customers to third parties except where it is part of providing a service to you – e.g.
arranging for a product to be sent to you, carrying out credit and other security checks and for the
purposes of customer research and profiling or where we have your express permission to do so. We
may also be required to disclose such information to regulators, lawyers, auditors, other companies
in the same group, third party service providers and appointed marketing agency.
Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information
to any third party (excluding partners from whom you may have linked to our site) without your
permission.
Communication & Marketing
If you have made a purchase from our store, we may occasionally update you on our latest products,
news and special offers via e-mail, post & telephone. You will also be given the opportunity to
receive such communications from us and selected third parties when you become a member of
ENDPERFECT PERFORMANCE EMPIRE.
All ENDPERFECT PERFORMANCE EMPIRE members have the option to opt-out of receiving
marketing communications from us and/or selected third parties. If you do not wish to continue to
receive marketing from us and/or selected third parties, you should opt-out by visiting ‘Your Details’
in ‘Your Account’ on the ENDPERFECT PERFORMANCE EMPIRE website. You can access ‘Your
Account’ once you register and login. Or click on the ‘unsubscribe’ link in any email communications
which might we send you.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If
you have registered with us then your computer will store an identifying cookie which will save you
time each time you re-visit ENDPERFECT PERFORMANCE EMPIRE, by remembering your email
address for you. You can change the settings on your browser to prevent cookies being stored on
your computer without your explicit consent.
Site Statistics
We may disclose aggregate, anonymised statistics about the number of visitors to this Website or
number of purchases made as required by our investors. We use an independent measurement and
research company to gather data regarding the visitors to this Website on our behalf using cookies
and code which is embedded in the site. Both the cookies and the embedded code provide statistical
information about visits to pages on the site, the duration of individual page view, paths taken by
visitors through the site, data on visitors’ screen settings and other general information.
ENDPERFECT PERFORMANCE EMPIRE uses and stores this type of information, as with that obtained
from other cookies used on the site, to help it improve the services to its users. Further information
regarding the way in which this information is obtained and used can be obtained by contacting us.
Disclosures of your information
We may disclose your personal information to any of our group of companies. We may also disclose
your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal
obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety
of FVSB, our customers, or others. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction.
- In the event that ENDPERFECT PERFORMANCE EMPIRE sells or buys any business or assets.
2. If ENDPERFECT PERFORMANCE EMPIRE or substantially all its assets are acquired by a third party,
in which case personal data which we hold about our customers may be one of the transferred
assets; or
3. If we are under a duty to disclose or share your personal data in order to comply with any legal
obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety
of FVSB, our customers, or others. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction.
Third Party Sites
Our site may contain links to and from the websites of our partner networks, advertisers and other
third parties. If you follow a link to any of these websites, please note that they have their own
privacy policies and that we do not accept any responsibility or liability for these policies. Please
check these policies before you submit any personal data to these websites.
Checking Your Details
If you wish to verify the details, you have submitted to ENDPERFECT PERFORMANCE EMPIRE you
may do so by contacting us via the e-mail address or address given below. Our security procedures
mean that we may request proof of identity before we reveal information. This proof of identity will
take the form of your e-mail address and password submitted upon registration. You must therefore
keep this information safe as you will be responsible for any action which we take in response to a
request from someone using your e-mail and password. We would strongly recommend that you do
not use the browser’s password memory function as that would permit other people using your
terminal to access your personal information.
Contacting Us
We are always pleased to hear from our customers (even if it is a complaint!). We are always
grateful for any time you spend providing us with the knowledge we need to ensure our customers
are completely satisfied – we want you to return to the site and to recommend us to your friends
and family. If you have any questions or feedback about this statement, or if you would like us to
stop processing your information, please do not hesitate to contact a member of the ENDPERFECT
PERFORMANCE EMPIRE team, who will be delighted to answer any questions you may have.
Shipping Policy
Shipping Address
We will only ship to addresses provided in the billing address or shipment address provided during
your purchase.
Please ensure correct addresses and reachable phone number are provided when completing your
order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.
We will not be liable in the event of an incorrect shipping address is provided and goods are
returned to us.
All re-delivery of goods to you will be charged for an associated shipping charges which will be
disclosed upon request for a second delivery attempt.
Change In Shipping Address
If you have any request for change of shipping address, please email us at “Company Email” within
12 hours upon your order submission. If request of change in shipping address is made after 24
hours upon order confirmation, customers will be responsible for any associated shipping charges.
Shipping Time
It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your
destination. The shipment will be delivered during office hours between 9:00 am to 5:00 pm
weekdays only.
Tracking Number Once goods are picked up by our shipping partner, the tracking ID for the package
will be available. Any communication is to be via email/mobile app/whatsapp.
For non-tangible products or services, confirmation of order and receipt will be communicated via
email/mobile app/whatsapp.
Proof of purchase, invoice or delivery order will be available. We reserve the right to amend this
policy from time to time if deemed necessary, in which no prior notification or approval from the
customer is required.
Terms and Conditions
Terms & Conditions Welcome to ENDPERFECT PERFORMANCE EMPIRE online store. Terms and
conditions stated below applies to all visitors and users of https://facebook.com/maxx.arel .You are
bound by these terms and conditions as long as you’re on https://facebook.com/maxx.arel.
General
The content of terms and conditions may be change, move or delete at any time. Please note that
https://facebook.com/maxx.arel have the rights to change the contents of the terms and
conditions without any notice. Any violation of rules and regulations of these terms and conditions,
https://facebook.com/maxx.arel will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs,
video clips, and written and other materials that appear as part of this Site, in other words “Contents
of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned,
controlled or licensed by ENDPERFECT PERFORMANCE EMPIRE.
Comments and Feedbacks
All comments and feedbacks to ENDPERFECT PERFORMANCE EMPIRE will be remain
arelmk5@gmail.com. User shall agree that there will be no comment(s) submitted to the
https://facebook.com/maxx.arel will violate any rights of any third party, including copyrights,
trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there
will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be
the only one responsible for any comment’s content made.
Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is
depending on the user monitor.
Newsletter
User shall agree that https://facebook.com/maxx.arel may send newsletter regarding the latest
news/products/promotions etc through email to the user.
Indemnification
The user shall agree to defend, indemnify and hold https://facebook.com/maxx.arel harmless from
and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from
or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own https://facebook.com/maxx.arel will not be
related or involve to any such website if the user’s content/product(s) got damaged or loss have any
connection with third party site.
CANCELLATION, AND REFUND POLICY
Cancellation Prior to Shipment
If you cancel your order(s) before it ships from our warehouse, you will not be charged any
additional fees. We require a cancellation request to be submitted by emailing us at
arelmk5@gmail.com.
Once the cancellation request is received, a full refund will be initiated. We would advise a
cancellation request within 12 hours upon your order submission in order for a cancellation prior to
goods shipment.
Return Policy
The following are the policies to be eligible for return requests after shipment/ receipt of goods:
- All goods sold are non-refundable except (i) Failed Delivery (ii) Wrong Delivery and (iii) Damaged
good during delivery. - Only items that have been purchased directly from arelmk5@gmail.com Online Store can be
eligible for a return. - Any arelmk5@gmail.com Online Store product purchased through other retailers is not eligible
for this policy and must be in accordance to the respective retailers’ returns and refunds policy. - Goods are eligible for a return if the following are applied:
Incorrect:
- The item is not the item you ordered. Wrong size or the colour is different from what is indicated
on the order summary, or there are missing items inside the packaging.
Damaged: - The items are found to be damaged upon receipt. Items has been tampered/refurbished or
modified. Customers will be responsible for all shipping charges to return goods. Returns are
applicable only for a complete arelmk5@gmail.com Online Store product.
Returned items must meet the following requirements: - The item must be shipped back to us within 7 working days upon receipt. (as proved by the postal
or courier receipt). - You have proof of purchase (order invoice number and receipt).
- Item must be in new condition and returned in its original packaging and free gifts received with it.
All packaging must be unused, unmarked and not defaced in any manner. - Item must be returned in the original box (or with, at least, suitable packaging) to protect the
Product from damage during return delivery.
REFUND POLICY
- Change of order and cancellation of order will not be permitted once payment has been
confirmed. Any cancellations due to a change of mind will not be accepted. - We reserve the right to reject any cancellation, refund that deemed unfit or unreasonable.
Your full refund will be issued once we have received and examined the returned goods at our
return center. Once the returned goods fulfil our return policy, the full refund will be initiated. The
method of refund will be processed depending on your original payment method: - Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer,
which should be posted within 3-5 working days. - Credit card refunds services, refunds will be sent to the card-issuing bank.
Kindly contact your card-issuing bank with regards to the duration of
the credit refunds.